What should I do if my Zambia e-visa is lost or stolen?

If your Zambia e-visa is lost or stolen, you should take the following steps to address the situation:

Report the Loss or Theft: Get a police report or incident report as soon as possible after reporting the loss or theft of your e-visa to the local authorities. This report could be needed as supporting documents when requesting a replacement visa.
Contact the Zambia Immigration Department: Contact the Zambia Immigration Department or the appropriate bureau in charge of e-visa issuing. For further details on reporting a lost or stolen e-visa and requesting a replacement, you may need to contact their customer care or go to their official website.
Apply for a Replacement Visa: If you need to apply for a replacement visa, go to the Zambia Immigration Services website and follow the instructions there. It's possible that you will need to submit a fresh visa application and pay the necessary expenses.
Provide Supporting Documents: When requesting a new e-visa, you could be asked to submit supporting paperwork, including a copy of the police report, a duplicate of your lost or stolen e-visa (if available), and any other paperwork the immigration authorities may need.
Follow Processing Times: Be prepared for the replacement visa processing times. It may take some time to issue a new e-visa, so plan your travel accordingly.
Notify Relevant Parties: If you had previously shared your e-visa information with airlines or other authorities, such as border control, inform them of the loss or theft and provide them with your new visa once it's issued.

When your e-visa is lost or stolen, you must move fast to avoid having your travel plans impacted by the time it takes to notify the loss or theft and request for a replacement. To avoid such problems in the future, be sure to retain a duplicate of your e-visa and other important travel papers in a safe and secure area.

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