FAQs

The KAZA UNIVISA is a special e-visa that allows travelers to visit both Zambia and Zimbabwe with a single visa. It is designed for tourists who want to explore the attractions of both countries, such as the famous Victoria Falls, which sits on the border of Zambia and Zimbabwe.  This visa is valid for 90 days and allows multiple entries between Zambia and Zimbabwe. It’s an excellent choice for visitors who plan to cross between the two countries frequently during their stay. The visa can be obtained online or at designated entry points in both Zambia and Zimbabwe. To apply for the KAZA UNIVISA, travelers need a valid passport, a small application fee, and proof of onward travel. It simplifies the visa process, eliminating the need to apply for separate visas for each country, making travel easier and more efficient. The KAZA UNIVISA is a convenient and cost-effective solution for those wishing to explore the rich landscapes, wildlife, and natural wonders that both Zambia and Zimbabwe have to offer.

Frequently, travel between African neighbors requires clarification of the visa requirements. For Zimbabweans hoping to enter Zambia's landlocked charms, knowing these regulations is essential to a smooth trip. Zimbabweans are eligible for reciprocal visa exemptions; Zambia and Zimbabwe share more than simply a border. For visits of up to 90 days, bearers of Zimbabwean passports may enter Zambia without a visa. Extended Stays and Processes: You would need to apply for a visa if your Zambezi River thoughts or business plans call for a longer stay beyond the visa-free period. Either getting in touch with the Zambian Embassy in Harare or looking into possibilities for a visa when you are there is how this procedure works. The Unified Choice, KAZA UNIVISA: The KAZA UNIVISA is good for seeing both Zimbabwe and Zambia. That is more suited for foreign visitors than for residents, however. Never Be Unprepared: Even in cases where a visa is not required, visitors should bring a passport that is good for at least six months and confirm that their visit is in line with the requirements for a visa-free entrance. Last Touchpoint: There are regulations even in the absence of a visa. Remember that Zambia Immigration has the last say over admission into the country even in cases where visa requirements are relaxed. As such, adherence to Zambian national rules and regulations is still very important.

In Zambia, a tourist e-visa is specifically designed for short-term leisure or holiday visits. If you wish to stay longer for business reasons, you cannot directly extend a tourist e-visa for business purposes. However, there are alternative options to consider. If you find yourself needing to conduct business in Zambia while holding a tourist e-visa, you would need to apply for a business visa instead. This type of visa is intended for activities such as attending meetings, conferences, or negotiating contracts. The business visa can be applied for prior to your trip or, in some cases, while you are in Zambia by visiting the Department of Immigration. To avoid complications, it’s recommended that you apply for the appropriate business e-visa before your trip if you anticipate needing to engage in business activities. This type of visa allows travelers to stay within 30 or 90 days with multiple entries. If you want to stay longer, travelers should apply at the Embassy or apply for a new e-visa application. If you are already in Zambia and your circumstances change, it's best to consult the Zambia Department of Immigration or your nearest embassy for advice on transitioning to a business visa to ensure you remain compliant with immigration laws.

If you’ve forgotten your Zambia e-visa login details, recovering your account is straightforward. The Zambia Immigration Services provides an easy process to help applicants regain access to their accounts, ensuring that your application process can continue smoothly.

If you're facing issues with your Zambia e-visa application, there are several ways to get technical support to ensure a smooth process. Zambia Immigration Services offer a dedicated support team that can assist with technical difficulties, application issues, or clarifications.

If you encounter issues with the Zambia e-Visa website, it can be frustrating, especially if you're on a tight timeline for your travel plans. So what should you do when the Zambia e-visa website is not working? First, ensure that the problem isn't on your end. Check your internet connection, clear your browser's cache, and try accessing the website from a different browser or device. If the website is still not functioning properly, it’s time to reach out for assistance. For customers who have not paid anything yet, please wait for a few minutes and return to start a new visa application. For customers who already have paid the visa fees, we will contact you through email as soon as possible in order to announce the process and documents you must provide, so please be calm and wait for our response. You can actively email the Zambia e-Visa support team via email [email protected] or dial +1 949 346 9868. Provide a clear description of the issue you're experiencing, including any error messages you receive, as well as your contact information for a prompt response. If you do not have contact with Zambia Immigration Services, you can contact the Zambia Embassy directly to apply for an e-visa.

When applying for a Zambia visa, especially for a business visa, applicants often wonder if a business card can substitute for the required company cover letter. The short answer is no; a business card cannot replace a cover letter. Each document serves a distinct purpose in the visa application process.

When applying for a Zambia e-Visa, providing documents is really essential for granting your travel document. The Zambia e-Visa system is designed to facilitate the entry of travelers into the country by allowing them to apply online. One common question applicants have is whether they can submit photocopies of their documents instead of scanned versions. The answer is clear: scanned documents are required for the e-Visa application. Scanned documents are necessary for verifying the authenticity of your identification, travel itinerary, and any other supporting documents required for the application. Photocopies, while they can be clear and legible, do not meet the specific requirements of the online system. However, when you apply at Zambia Immigration Services, you can photocopy all your documents and use a scanner or a smartphone app to create high-resolution digital files and send it to us via email, we will standardize it for you before applying to the government. This way, you’ll be able to submit the correct format for your Zambia e-Visa application. If you do not know what documents you should prepare, please check your conditions that are clarified on our website. If you have any concerns, please send us an email or fill in the contact form for more information.

Zambia is a destination rich in natural wonders and wildlife, offering a range of unforgettable experiences. The most famous attraction is Victoria Falls, known locally as Mosi-oa-Tunya or "The Smoke That Thunders." It’s one of the largest and most dramatic waterfalls in the world. Travelers come here for breathtaking views and experience activities like bungee jumping, helicopter tours, and the famous Devil's Pool swim at the edge of the falls. Apart from Victoria Falls, South Luangwa National Park is another must-see for those interested in safaris. It is renowned for its walking safaris, offering an intimate look at Zambia’s wildlife, including elephants, lions, leopards, and hippos.  For those seeking more adventure, Lower Zambezi National Park offers activities such as canoeing safaris along the Zambezi River, where you can see animals like elephants and buffalo from the water. Kafue National Park, one of Africa’s largest national parks, is another top attraction, home to a diverse range of species including the rare cheetah. Beyond wildlife, Zambia has cultural experiences like exploring Livingstone, a historic town where visitors can learn about the local history, including Dr. David Livingstone's expeditions. The mix of natural beauty and cultural history makes Zambia a must-visit for nature lovers and adventurers alike.

Yes, Zambia offers public transportation choices. You can use these to move within towns and between different areas. In towns like Lusaka and Livingstone, there are van cabs, known as "kombis". These shared cars follow specific paths and are a cheap way to get around the city. They can be busy, and plans may not always be accurate. For longer routes, international buses are available. These buses can provide a nice way to move across the country. Several bus companies run these lines. It is smart to book your tickets in advance during busy travel seasons. If you prefer private travel, cabs and ride-sharing services are available in big towns. Always agree on the fare before starting your trip or ensure the meter is going. While public transportation is available, think about your safety and comfort, especially at night. If you want to visit rural national parks, consider getting a private car or joining an organized tour for more freedom and ease.