FAQs

Certainly! Different nationalities often have varying fee structures for the Zambia e-visa. These fees can differ depending on factors like nationality, type of visa, and length of stay. The Zambian government establishes these fees considering bilateral agreements, reciprocity, and other factors.

To obtain a refund for an overpayment of the e-visa fee for Zambia, you should follow these general steps: Contact the Zambia Immigration Service: if you apply for your visa at the Zambia Immigration Service, please contact us as soon as possible for support.  Provide Documentation: Prepare the necessary documentation to support your refund request. This typically includes proof of payment, such as a receipt or transaction record, along with any other relevant supporting documents. Follow Instructions: Follow any instructions regarding the refund process. We may require additional information or documentation, and it's important to comply with their requests promptly. Please note that the refund also depends on the bank, the process of refund can be taken from 30 to 45 days. Keep Records: Maintain copies of all communication, receipts, and documents related to your refund request. This will help you track the progress of your refund and serve as evidence in case of any further inquiries or follow-ups. It's important to note that specific refund processes and policies can vary, and it's advisable to check the refund policy in the Zambia Immigration Service directly for the most accurate and up-to-date information regarding refund procedures for e-visas in Zambia.

Yes. After completing your online visa application and making the payment, you should receive a confirmation email with the receipt. The receipt typically includes information such as the payment amount, transaction ID, and date and time of payment. Keep the receipt in a secure place, since you may be asked to provide it as evidence of payment upon entering Zambia. Check the email linked with your e-visa application, including any spam or trash folders, to verify you received the receipt. However, please note that specific procedures and systems for e-visa applications can evolve. It's always advisable to consult the official website of the Zambian Immigration Service for the most up-to-date information regarding the e-visa application process, payment, and receipt issuance. To receive a receipt for your Zambia e-visa, you should apply for a Zambian e-visa with some documents at Zambianimmigration.org: Valid passport, your passport must be valid for at least 6 months and must have two blank pages (passport pages), Method of payment like credit card, VISA card, or Paypal account, Copy of your passport, 2 visa application forms, 2 passport-sized photos (must be signed at the back), Flight itinerary, Hotel itinerary, Invitation letter (only applicable to business and visitor visas).