FAQs

No, Sudanese tourists do not have to mail their passports to Zambia Immigration Services physically. Instead, they just need to send us a scan of the biographical page of their passport along with additional required documents. Typically, applicants will receive a mail notification clarifying the supporting documents once they have paid the visa application fees. The passport used for the visa application must remain valid for no less than six months from the intended entry date into Zambia, and have at least two blank pages for stamping. In addition, the supplementary documents typically include a recent photograph of the applicants taken within the last six months, proof of return flight booking, and a reservation confirmation from the chosen hotel in Zambia. Only when visa applicants send us enough of the required documents will their applications be processed.  Travelers are advised to carefully follow the specific guidelines provided by Zambia Immigration Services to ensure a smooth application process and successful acquisition of the e-visa. It's also crucial to stay updated on any changes in requirements, so please check your email regularly and contact us immediately when you have any issues. We are available 24/7 to assist you and guide you through the entire process, ensuring your utmost satisfaction. 

Yes. When applying for a Zambia visa at Zambia Immigration Services, travelers can expect to receive their visa in a maximum of three business days. However, in some cases, the processing time of your visa application may be extended due to the overload of applications. Therefore, Zambia Immigration Services advises Sudanese nationals to apply for a visa online at least a week before departure. This is to ensure they will obtain a visa in a timely manner, typically 03 days. Additionally, visitors are also able to get a Zambia e-visa as soon as 05 business hours by applying for the Rush visa service.  Once the Zambia visa is issued, it will be sent to the registered email address. That’s why travelers are strongly encouraged to provide a valid email address during the application. They should then download their e-visa and bring a copy of their visa printout for their trip to Zambia. Moreover, some necessary documents may be required. To determine the documentation for Sudanese citizens to complete the visa application procedure, you should check visa requirements online on the Zambia Immigration Services website. We provide the most accurate and up-to-date information regarding the issuance of Zambia e-visas to Sudanese citizens and processing times. 

No, you cannot work in Zambia on a tourist e-visa. A tourist e-visa is designed for individuals intending to visit Zambia for leisure and tourism purposes. It is not granted for any form of employment, business, or work-related activities within the country. The terms and conditions of a tourist e-visa strictly prohibit engaging in employment or seeking employment while in Zambia. Violating these terms can lead to severe consequences, including deportation, fines, or legal action. If you intend to work or engage in any form of employment in Zambia, you are required to obtain the appropriate work permit or employment visa. The Zambia business electronic visa may also be suitable for those who wish to participate in short-term business-related activities in the country but not engage in employment. For more information regarding visas for working in Zambia, travelers are strongly advised to refer to the latest updated information in the Zambian embassy or consulate in their home country. The Zambia Department of Immigration issues these permits and requires documentation and approval from the prospective employer and relevant Zambian authorities. Generally, following the regulations to work in Zambia legally is essential. Securing the necessary permits and complying with the country's labor and immigration laws are vital parts that allow you to stay there and get employment opportunities.

Re-entering Zambia on the same e-visa largely depends on the type of e-visa you possess and the conditions attached to it. The Zambia Government issues various e-visa categories, including tourist, business, transit, and KAZA UNIVISA, each with specific entry provisions. Tourist and Business E-Visas: If you hold a tourist or business e-visa, you have the flexibility to select the number of entries, typically single, double, or multiple entries. If you have a multiple-entry e-visa, you can re-enter Zambia as long as your e-visa remains valid. However, if you have a single-entry e-visa, you can only enter Zambia once. In this case, if you leave Zambia, you'll need to apply for a new e-visa to re-enter. KAZA UNIVISA: The KAZA UNIVISA allows multiple entries between Zambia and Zimbabwe. If you hold this visa, you can re-enter Zambia, as long as your entry date is within the visa's validity period. Transit E-Visa: A transit e-visa permits a single entry to transit through Zambia to your final destination. If you need to return to Zambia, even for transit, you'll generally need to apply for a new transit e-visa. For further information regarding Zambia electronic visas, travelers should visit the Zambia Immigration Services website. All details about your eligibility, necessary documents, and visa types are available on the website.

If you find yourself in a situation where you need to cancel your Zambia e-visa, it's essential to follow the appropriate procedures to ensure a smooth and lawful process. Canceling an e-visa depends on the circumstances and the stage of your application or travel plans.  At Zambia Immigration Services, you can only request your visa cancellation within 4 hours from the date/ time of the order's success. After this timeframe, you cannot cancel your application, and the visa fees cannot be refundable. In case you no longer need a Zambia visa, you should contact us immediately via email, telephone, or chat on the Zambia Immigration Services website. Our customer service team is available 24/7 to assist you throughout the process, ensuring your comfortable experience with us. Please note that after the Zambia Immigration Services team got the application ID confirmation from the Zambia government for your order, you can not request a refund anymore. Once an approval letter has been sent to your email address, we cannot reimburse you for the visa fees. Generally, the Zambia electronic visa is the most convenient way for travelers to obtain a “travel ticket” to enter the country. It both helps speed up the application process and simplifies other processes in emergencies.

Yes. Zambia requires all foreigners of all ages, except citizens from visa-free countries, to obtain a valid visa for entry. Travelers planning to visit Zambia and who are minors should be aware of specific regulations regarding the Zambia e-visa application process.  Individuals under 16 cannot apply for an e-visa independently. Instead, if a minor intends to travel to Zambia accompanied by an adult, they must be included in the adult's e-visa application during the process. Therefore, while minors cannot apply for an e-visa on their own, they can still travel to Zambia when their application is submitted and processed in conjunction with an adult's application. The application form on Zambia Immigration Services enables up to 15 applicants to complete the application process. This makes it convenient for a group of people to apply for a Zambia visa. With a few simple steps, foreigners can complete the visa application easily: Step 1: Check your eligibility whether you are eligible to apply for a Zambia visa online. Then, complete the online application by providing some personal information. Step 2: Pay the application fees using one of these payment methods, such as Debit/ Credit Card, American Express, or PayPal Step 3: Send us some supporting documents via email and get the confirmation email Step 4: Receive a visa through email. Don’t forget to print out the e-visa before departing to Zambia. 

The number of entries allowed on a Zambia e-visa is determined by the type of visa travelers hold. The Zambia e-visa system provides different options to cater to various travel purposes.  Zambia tourist and business e-visas: When applying for a Zambian visa for tourist or business activities, travelers can opt for a single, double, or multiple entry visa. As its name suggests, the Zambia electronic visa enables its holders to enter the country once, twice, or multiple times as long as the entry date is within the visa's validity period. With a valid visa, they may stay in the country for 30 days or 90 days from their arrival date. The KAZA UNIVISA, designed for cross-border exploration between Zambia and Zimbabwe, allows for multiple entries, specifically between these countries. The KAZA visa is valid for 03 months from the issued date. It permits a total 30-day stay in two countries, making it ideal for tourists interested in exploring Southern Africa. Transit e-visa, grants a single entry. This type of visa is granted to foreigners who wish to transit through Zambia en route to another destination.  It is essential for travelers to select the appropriate visa type based on their travel needs, as the number of entries permitted varies accordingly, ensuring a seamless and hassle-free travel experience in Zambia.

Yes, refugees and stateless persons can apply for a Zambia e-visa. Zambia's e-visa system allows individuals of various nationalities, including refugees and stateless persons, to apply for an electronic visa online.

No, studying in Zambia on a tourist e-visa is not permitted. A tourist e-visa is specifically intended for individuals who plan to visit Zambia for tourism, leisure, or recreational purposes. It does not grant permission to study or engage in educational activities.

No. A Zambia e-visa is typically intended for travelers who wish to visit Zambia specifically. It does not grant you entry or the right to travel to other countries. If you plan to visit other countries as well, you will need to check the visa requirements for those countries and obtain the necessary visas or travel authorizations. Each country has its own visa policies and requirements, and it's essential to research and comply with the specific regulations of the countries you intend to visit. Some countries have visa waiver agreements with Zambia, which may allow for easier travel between the two nations. However, for most countries, you will need to apply for a separate visa or authorization. Last but not least, always remember to check the visa requirements of the countries you plan to visit well in advance of your travel to ensure that you have the appropriate documentation in place. Traveling without the necessary visas or authorizations for your intended destinations can result in denial of entry or other travel disruptions.