How can I get a refund if I overpay the e-visa fee?

To obtain a refund for an overpayment of the Zambia e-visa fees, you should follow these general steps:

• Contact the Zambia Immigration Service: if you apply for your visa at the Zambia Immigration Service, please contact us as soon as possible for support. 
• Provide Documentation: Prepare the necessary documentation to support your refund request. This typically includes proof of payment, such as a receipt or transaction record, along with any other relevant supporting documents.
• Follow Instructions: Follow any instructions regarding the refund process. We may require additional information or documentation, and it's important to comply with their requests promptly. Please note that the refund also depends on the bank, the process of refund can be taken from 30 to 45 days.
• Keep Records: Maintain copies of all communication, receipts, and documents related to your refund request. This will help you track the progress of your refund and serve as evidence in case of any further inquiries or follow-ups.

It's important to note that specific refund processes and policies can vary, and it's advisable to check the refund policy in the Zambia Immigration Service directly for the most accurate and up-to-date information regarding refund procedures for e-visas in Zambia.

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