What should I do if I need to cancel my Zambia e-visa?

If you find yourself in a situation where you need to cancel your Zambia e-visa, it's essential to follow the appropriate procedures to ensure a smooth and lawful process. Canceling an e-visa depends on the circumstances and the stage of your application or travel plans.

At Zambia Immigration Services, you can only request your visa cancellation within 4 hours from the date/ time of the order's success. After this timeframe, you cannot cancel your application, and the visa fees cannot be refundable. In case you no longer need a Zambia visa, you should contact us immediately via email, telephone, or chat on the Zambia Immigration Services website. Our customer service team is available 24/7 to assist you throughout the process, ensuring your comfortable experience with us.

Please note that after the Zambia Immigration Services team got the application ID confirmation from the Zambia government for your order, you can not request a refund anymore. Once an approval letter has been sent to your email address, we cannot reimburse you for the visa fees. Generally, the Zambia electronic visa is the most convenient way for travelers to obtain a “travel ticket” to enter the country. It both helps speed up the application process and simplifies other processes in emergencies.